Terms & Conditions
General Terms
- All decisions made by ZUS Commerce (M) Sdn. Bhd. regarding exchanges, refunds, and returns are final.
- Policies may be updated without prior notice.
- By placing an order on the ZUS Commerce (M) Sdn. Bhd. website, customers agree to these Terms & Conditions.
Cancellation, Refund & Rescheduling
Can I cancel my booking?
For cancellations made more than 14 days before the event, a 50% refund of the total payment will be provided.
For cancellations made less than 14 days before the event, the payment is non-refundable.
Can I reschedule my event?
Rescheduling is subject to availability and must be requested at least 30 days before the event.
Each booking is entitled to one complimentary reschedule, subject to the applicable terms.